Contact Information

Benefit ProgramVendorContact
Medical Blue Cross Blue Shield of Illinois
HDHP Group #PI3985
PPO Group #PI4019
www.bcbsil.com
Customer Care: (800) 828-3116
Internet Helpdesk: (888) 706-0583
MyHealthyHALO Wellness Navigate myhealthyhalo.com
(888) 282-0822
[email protected]
Pharmacy Benefits CVS Caremark
Carrier ID: 23EC
RXBIN: 004336
RXPCN: ADV
RXGRP: RX23EC
www.caremark.com
Customer Care: (844) 256-4046
Rx Helpdesk (Contact for pharmacy): (800) 364-6331
Specialty Pharmacywww.cvsspecialty.com
Customer Care: (800) 237-2767
Virtual VisitsMD Live
Medical & Pharmacy Kaiser Permanentekp.org
(800) 464-4000
Cancer NavigationTranscarent www.transcarent.com
(888) 293-2939
DentalDelta Dental
Group #20210
www.deltadentalil.com
(800) 323-1743
VisionBlue Cross Blue Shield of Illinois
Group #1033099
www.member.eyemedvisioncare.com/bcbsilhalo/en
(855) 362-5539
Flexible Spending Account (FSA)WEX
Group #22205
www.wexinc.com
(866) 451-3399
Health Savings Account (HSA)HealthEquitywww.healthequity.com
(866) 346-5800
Life, AD&D, DisabilityBlue Cross Blue Shield of Illinoiswww.mydearborngroup.com
800-721-7987
Accident, Hospital, Critical Illness
401kBOK Financialstartright.bokf.com
(800) 876-9557
Employee Assistance Program (EAP) Blue Cross Blue Shield of Illinoisguidanceresources.com
866-899-1363
Concierge ServiceHealth Advocate
(Transcarent in 2026)
www.healthadvocate.com
866-799-2655
General Benefits QuestionsBenefits Team[email protected]