Surgery Care
Struggling with mobility or pain? Addressing injuries or the pain they cause is often inconvenient, confusing and expensive. Transcarent makes it easier for you to achieve more freedom and mobility by providing you and your covered dependents access to orthopedic consultation and high-quality surgery.
Transcarent makes the process as seamless and affordable as possible. PPO Members pay $0 for orthopedic consults and surgery provided through Transcarent. HDHP Members pay only $195 for orthopedic consult and surgery is free once they meet their deductible. *Note this is for BCBS participants only*
As an employee of HALO, beginning January 1, 2026 you’ll have access to even more Transcarent benefits. In addition to the current surgery benefits provided by Transcarent, you’ll also have access to the Cancer Care and Wayfinding programs including Navigation, Care Assistance and Health Guide.
With Transcarent, you can get:
- Instant, personalized answers to your insurance and benefits questions.
- 24/7 care team to help guide you to the best care or benefit for your health concern.
- On-demand access to virtual care for you and your family ages 1+.
Cancer Care
You’ll also have access to Cancer Care through Transcarent. From prevention to survivorship, patients, caregivers, and families received personalized care through a dedicated team focused on early detection, expert support, and navigating through every phase of cancer. *Note this is for BCBS participants only*
Your Transcarent Cancer Care benefits include:
- A Personalized Screening Plan to stay proactive
- Top-quality Treatment from cancer experts
- Oncology Nurse Navigators to guide you through your care
- Second Opinions from leading cancer specialists
- Caregiver Resources to support your loved ones
How to Access:
Download the Transcarent app or visit member.transcarent.com and activate your member account.
Wayfinding Care Assistance
Think of Transcarent as your virtual assistant, backed by a human care team, for all things benefits, health, and care. No more sifting through hefty plan documents, navigating phone trees or online portals. Transcarent will do that for you, getting you the answers you need on-demand. *Note this is for BCBS participants only*
With your new Transcarent Care Assistance benefit, you’ll get one place to view all health benefits:
- Get Answers: Learn about and use your health benefits
- Take the Next Step: Feel confident in your decisions with expert guidance
- Access Care Now: 24/7 care on-demand
How to Access:
- Download the Transcarent app or use via the web. Use the “Ask Transcarent” search bar at the top of the
- home screen to get started. Ask any of your health and benefit questions –simple or serious.
